ProSolution Plus comes with a 67-day money-back guarantee, but the return has specific conditions that matter before you send anything back.

The manufacturer says buyers can try the product for 60 days, then return the first two opened containers within 67 days of delivery. Extra unopened containers from the same order can also qualify when returned within the same period.

How Long Do You Have?

The official guarantee is measured from delivery, not the date the order was placed.

The return must be received back at the warehouse within 67 days of delivery. The manufacturer says there are no exceptions after that period.

Can You Use the Product Before Returning It?

Yes. The guarantee is designed around a 60-day trial, which the manufacturer describes as two containers’ worth.

If you are not satisfied, the first two opened containers can be returned. If your order included additional containers, those extra containers should remain unopened if you want them included in the refund request.

Do You Need an RMA Number?

Yes. ProSolution Plus’s refund page says the return must first be approved by Leading Edge Health. After approval, customer service sends an RMA number by email.

Products returned without an RMA number are not eligible for a refund or exchange. Do not simply mail the product back without completing that step first.

What Costs Are Not Refunded?

• Original shipping charges are excluded from the refund.
• Return shipping is the customer’s responsibility.
• International duties, taxes or tariffs are not part of the product refund.

The manufacturer recommends using a tracked return service because it says it cannot be responsible for packages that are lost or damaged during the return shipment.

Is There a Limit on Refunds?

Yes. The published guarantee limits refunds to one order per customer.

What If the Order Arrives Damaged or Short?

The refund policy treats damaged or missing items separately from a normal satisfaction return. Claims for shortages or damage must be made within three business days.

For a damaged order, the manufacturer asks customers to provide a photo of the item along with the order number and contact information. Replacement decisions are handled by Leading Edge Health.

How to Request the Refund

• Have your order number and contact details ready.
• Submit the RMA request to Leading Edge Health.
• Wait for approval and the RMA number.
• Pack the two opened containers plus any eligible unopened containers.
• Use tracked return shipping and keep the receipt/tracking number.
• Make sure the return reaches the warehouse within the 67-day deadline.

Why the 67-Day Rule Matters

The guarantee is often summarized as “67 days,” but the practical detail is more important: it is not simply a deadline to start the return. The official refund page says the returned product must be received within that window.

If you are close to the deadline, waiting before requesting the RMA or choosing an untracked return method can create unnecessary risk.

Where to Buy and Verify Your Order

If you have not ordered yet, see our Where to Buy Genuine ProSolution Plus guide. If you already have the product and want to check the seller, package and order trail, see How to Check if ProSolution Plus Is Genuine.

Bottom Line

The ProSolution Plus guarantee is real, but it is procedural: request an RMA first, return the eligible containers, pay the return shipping and make sure the package reaches the warehouse within 67 days of delivery.

For the formula, evidence and limitations, read our full ProSolution Plus review.

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